What the Heck American Airlines?

Posted on Wednesday 14 June 2006

And so it continues. After my recent adventures with American, I actually had a decent experience about a month ago when I flew to Seattle (of course, the majority of the trip, from Chicago to Seattle, was on Alaskan Airlines). Now they’re back in form.

Got to the Champaign airport this morning for my 11:18 am flight which goes to Baltimore via Chicago. The weather is spectacular here today. I even remarked to myself as I left the house that there’s no way weather will affect my flight today. But, of course, I underestimated American’s ability to screw stuff up.

Upon arrival to the airport, I found out the flight to Chicago was cancelled for “mechanical reasons”. I kid you not, as the American agent was changing my flight, he mumbled to himself, “If that flight’s cancelled for mechanical reasons, I’m a monkey’s uncle.” That’s a direct quote. This further leads credence to my suspicions that airlines just make crap up whenever a flight gets delayed or cancelled. I still have no idea why the heck they do it? I guess this is one of the great mysteries of life, ranking up there with such greats as “What’s in the Ben Bag?”.

Luckily, they switched me to Delta, which has a much better track record in my experience. Now, I’m leaving Champaign at 1 pm to go to Baltimore via Atlanta. I’m scheduled to get there around 7 pm, which is only a couple of hours after my originally scheduled time. Hopefully this goes well. I’m kind of nervous about my return trip because I have to switch from United to American in Chicago…not a pleasant experience.


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2 Comments for 'What the Heck American Airlines?'

  1.  
    Jay
    June 14, 2006 | 4:03 pm
     

    Poor Matt! Have you ever thought of maybe buying a real beater car and parking it at the Chicago airport? Seems like by now, it would’ve totally paid for itself…in time and effort if nothing else! Good luck with the return trip :) Tell all Baltimorons hello!

  2.  
    christopher
    August 28, 2006 | 3:46 am
     

    American Airlines has done much worse to me. They pulled me off an oversold flight when I didn’t have time to volunteer and the $200 voucher they gave me was only good for the most expensive ticket. Now I am a flight attendant for United, and I know they can’t afford to treat people like gold, but they really do treat people much better than American does. That’s why we at United say AA stands for Always Assholes.

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